Vaquero Technologies LLC

Service terms.

Version 2026-10-22-us-trial · Effective 2026-10-22

These terms govern the Vaquero website, browser workspace, and native app provided by Vaquero Technologies LLC ("Vaquero," "we," or "us"). The subscription policy describes charges including the 14-day introductory trial, automatic renewal, and cancellation. The privacy notice explains personal information.

Accounts and authority

You must be at least 18 and able to enter a binding agreement to create an account or purchase membership. If you act for a ranch or other business, you must have authority to bind that operation. Provide accurate account and billing information, protect your credentials, and tell us promptly about suspected unauthorized access.

Each person uses their own named account. One person may use multiple devices. Do not share an account to bypass permissions or seat limits. You may join an existing operation by invitation without buying your own membership.

Operation membership and team permissions

Paid membership belongs to the ranch operation, not an individual device, herd, species, or paddock. Owners administer operation access and authorize charges. Managers and employees do not receive billing authority just because they have a seat. Restricted advisers remain read-only. Specific financial, AI, export, and boundary permissions determine what a member may access.

The operation is responsible for obtaining any required notices, permissions, and lawful authority before adding employee records, payroll information, locations, photographs, or another person’s personal information. Tell team members what information the operation records and who can access it. Use permissions appropriate to each person’s work, and remove access promptly when it is no longer needed.

Removing a member ends their server access and frees an assigned seat; it does not reduce purchased capacity or erase operation records they authored. A disconnected device may retain cached information until it reconnects or its offline authorization expires. Vaquero cannot remotely erase a device that is offline.

Your records and our limited permission to use them

You retain rights in information you submit, subject to other people’s rights. You authorize Vaquero and its service providers to host, copy, transmit, and process that information as needed to provide the service, maintain security, answer support requests, and meet legal obligations. This permission does not transfer ownership of your ranch records to Vaquero or grant a public advertising license.

Keep independent copies of important records. Available exports depend on your permissions and the feature’s supported scope. Ending a subscription does not itself delete ranch records. Archiving an operation preserves its historical records; account deletion and requests to delete personal information are separate processes described in the privacy notice.

Acceptable use

Use Vaquero lawfully and only for information you are authorized to handle. Do not access another operation’s information without permission, evade security or billing restrictions, upload malicious content, scrape protected data, interfere with the service, impersonate others, or use the service for fraud, unlawful surveillance, or harassment. Do not send passwords, bank login credentials, or full payment-card details to AI or ordinary support messages.

AI, financial, and field-work guidance

AI responses, forecasts, maps, price reports, financial summaries, and planning suggestions can be incomplete, outdated, or wrong. Review source dates, assumptions, and calculations. Vaquero does not replace your veterinarian, accountant, attorney, lender, surveyor, or other qualified professional, and it does not guarantee outcomes or agency acceptance of a report.

You remain responsible for livestock welfare, safe equipment operation, physical inspections, and decisions made in the field. Maps, parcel boundaries, and animal locations are estimates and are not legal surveys or guaranteed real-time positions. Where virtual-fence or connected hardware features are available, follow their operating instructions, inspect equipment and animals, and maintain appropriate containment and backup procedures. Software membership alone does not include hardware or make unsupported hardware features available.

Connected services and feature availability

Optional payment, banking, AI, storage, weather, mapping, notification, and hardware services may use outside providers. Their availability and applicable terms may affect a feature. A bank connection is optional and requires an authorized person to connect it through the supported provider flow. Vaquero membership does not authorize money movement or add bank-connection limits per seat.

Existing Apple, Basic/Pro, and hardware entitlements follow their existing provider and supported management paths. Do not buy a second subscription to resolve a provider mismatch; contact support. External purchase links in the native app are offered only where enabled and supported. No App Store review or purchasing eligibility is promised.

Service changes, suspension, and recovery

We may change features or temporarily interrupt service for maintenance, security, or provider outages. We do not promise continuous availability or a service-level agreement unless we agree to one separately in writing. We may restrict access for nonpayment, abuse, security concerns, or a legal requirement. Where practical, we will explain the reason and provide a way to resolve it; urgent risks may require immediate action.

Payment failure or subscription expiration can end paid functionality. Billing-recovery access is available through the supported account and provider paths. Suspension or cancellation does not authorize us to discard ranch records automatically.

Warranties and responsibility

To the extent permitted by law, the service is provided as available, without additional implied warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not guarantee that all outputs or records will be error-free or that the service will meet every regulatory obligation of your operation.

To the extent permitted by law, neither party is responsible to the other for indirect, incidental, special, or consequential damages arising from these terms. Vaquero’s total liability arising from the service is limited to the greater of $100 or the amount your operation paid Vaquero for the service in the 12 months before the claim. These limits do not apply where law prohibits them, including liability that cannot lawfully be excluded. They do not limit your statutory rights or our obligation to provide refunds required by law.

Changes and disputes

We will identify the effective date of updated terms and provide notice of material changes through the service or account email as appropriate. Changes apply prospectively. Price changes require advance notice and any consent required by law; you may cancel before renewal. These terms do not authorize an undisclosed new charge.

Texas law governs these terms, except where applicable federal law or mandatory protections in your state require otherwise. Contact support@vaquerotechnologies.com first so we can try to resolve a concern. These terms do not impose mandatory arbitration or waive rights that cannot lawfully be waived.